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Customer Success Story

PrecisionPoint-case-study-thumbnails-150x150This month, we are thrilled to highlight the incredible success story of 'Traditional Medicinals' and how they leveraged the powerful capabilities of Power BI to revolutionise their data-driven decision-making process. By implementing Power BI, 'Traditional Medicinals' experienced a remarkable transformation in their ability to gain valuable insights and visualize crucial information.

Let us help you transform your business and achieve remarkable success, just as we did with Traditional Medicinals.

 
Microsoft Partner
 

Hassle Free Quote Builder

Looking for Business Intelligence for solutions
Microsoft Dynamics 365 - Finance and Operations? 

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Power BI Managed Services & Support


Keeping your analytics running smoothly, every day


Power BI is not a “set it and forget it” tool. As your business evolves, new data sources, governance needs, and reporting demands emerge. Precision Point’s Power BI Managed Services & Support provide executives with ongoing assurance that your analytics platform remains secure, reliable, and optimised — so decision makers always have the insights they need.

Why executives choose our Managed Services & Support

  • Peace of mind – proactive monitoring and issue resolution.
  • Reduced risk – governance, compliance, and security built into ongoing management.
  • Lower internal workload – free up IT and BI teams to focus on strategic projects.
  • Continuous improvement – dashboards and models evolve as your business changes.

 

Our Managed Services & Support Offerings

Performance Tuning & Report Acceleration

We continuously monitor your Power BI environment to:

  • Identify and resolve issues before they impact users.
  • Keep data refreshes running on time.
  • Ensure system availability and reliability.

Executives can trust that reporting won’t fail at critical decision-making moments.

Governance & Compliance Oversight

Ongoing governance keeps your BI environment safe and auditable. We manage:

  • Security and access control reviews.
  • Policy updates to align with evolving regulations.
  • Regular audits of data quality and ownership.

This reduces compliance risk and strengthens board-level confidence.

Continuous Optimisation & Enhancements

A managed service is not just maintenance — it’s about growth. We:

  • Optimise data models and dashboards for evolving needs.
  • Recommend new features and best practices.
  • Ensure licensing models stay cost-efficient as adoption grows.

Your BI platform improves over time, not just stays the same.

On-Demand Expert Support

When issues or new requirements arise, our experts are on hand to help:

  • Ad-hoc support for urgent issues.
  • Guidance on new dashboard or KPI requests.
  • Advice on integration with new systems.

We act as an extension of your internal BI team, available whenever you need us.

The PrecisionPoint Advantage

Why Work with PrecisionPoint for Power BI Managed Services?

  • Specialists in Microsoft Dynamics, Power BI & Data Warehouses
    We’re uniquely positioned to manage BI environments where Power BI, Dynamics ERP, and enterprise data warehouses come together—ensuring your analytics are accurate, reconciled, and business-ready.
  • More than monitoring — strategic partnership
    Our managed services go beyond system checks. We act as trusted advisors, optimising performance, governance, and licensing while aligning BI with your long-term business strategy.
  • Reliability you can count on
    From proactive issue resolution to continuous performance tuning, we keep your BI platform secure, compliant, and dependable—so executives can trust the numbers.
  • Business outcomes at the centre
    We frame Power BI management around ROI, adoption, and executive priorities—ensuring your investment delivers measurable business impact, not just technical uptime.

 

Power BI Managed Services: FAQs

How does a managed service differ from a traditional support contract?

A: Managed services combine proactive monitoring, governance, and optimisation with on-demand support. It’s a partnership, not just a break/fix arrangement.

Do you provide 24/7 support?

A: We offer service levels tailored to your business needs — from business-hours support to extended coverage for global operations.

Can you support both cloud and on-premise Power BI environments?

A: Yes — we support hybrid, cloud, and on-premise environments, ensuring flexibility for your IT strategy.

How our Support is Different

At PrecisionPoint, our managed services are built to deliver lasting business value:

  • Proactive, not reactive: We go beyond fixing issues by continuously monitoring, optimising, and improving your Power BI environment.
  • Governance & compliance included: Oversight is built into our service model, ensuring secure, compliant analytics at every stage.
  • Strategic partnership: We act as BI advisors—not just support agents—aligning analytics with executive priorities and ROI.

 

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